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Synthetic testing
Ensuring your application delivers a seamless and reliable user experience is crucial for maintaining customer satisfaction. However, issues such as slow response times, broken functionality, or downtime can negatively impact user experience. Synthetic testing addresses these challenges by simulating real user interactions with your application to proactively identify performance issues and functionality problems before they impact users.
At IAMOPS, we help companies set up and manage synthetic testing frameworks to monitor the availability, performance, and functionality of critical workflows in their applications. Our solutions run continuous synthetic tests across various geographies, devices, and browsers, providing real-time insights to improve product reliability and reduce downtime.
How It Works
1
Comprehensive Synthetic
Testing Strategy and Setup
We start by assessing your application’s key workflows and identifying which user interactions and backend services need to be monitored continuously. Our team designs a synthetic testing strategy that aligns with your business goals, ensuring proactive issue detection.
Examples:
- Identify critical user workflows (e.g., login process, checkout process) that need continuous monitoring.
- Define performance benchmarks such as response times, availability, and error rates.
- Select the appropriate synthetic testing tools, such as AWS Lambda \ Azure Function for maximum flexibility , New Relic and Data Dog.
- Configure synthetic tests to simulate user interactions across multiple geographies, devices, and browsers.
2
Synthetic
Testing Implementation and Automation
Our team implements synthetic tests to simulate real user interactions and continuously monitor the performance and availability of your application.
Examples:
- Set up synthetic API checks to monitor backend service availability and performance.
- Automate end-to-end synthetic tests to simulate critical workflows, such as login, payment processing, and account creation.
- Configure synthetic tests to run periodically (e.g., every 5 minutes) to catch issues before they impact users.
- Use synthetic testing tools to monitor third-party dependencies (e.g., payment gateways, APIs) to ensure they remain available and performant.
3
Ongoing Synthetic Testing
Optimization and Maintenance
Once synthetic testing is implemented, we provide ongoing optimization to ensure it remains effective in identifying issues and monitoring performance over time.
Examples:
- Continuously update synthetic tests to reflect changes in the application’s UI, APIs, or workflows.
- Optimize synthetic tests to reduce false positives and ensure accurate alerts.
- Monitor synthetic test results and proactively address performance issues such as slow response times, broken links, or UI failures.
- Integrate synthetic testing with alerting systems like Uptime Robot or PagerDuty and Slack to ensure your team is notified of any issues in real-time.
Benefits
Proactive Issue Detection
Synthetic testing allows you to identify and address performance and functionality issues before they impact real users, reducing downtime and improving user satisfaction.
Continuous Monitoring Across Geographies and Devices
Synthetic tests simulate user interactions across different regions, devices, and browsers, ensuring your application performs well for all users, regardless of location or platform.
Improved Application Reliability
By continuously monitoring critical workflows, synthetic testing ensures your application remains available and responsive, improving overall reliability.
Reduced Time to Detect and Fix Issues
Synthetic testing tools provide real-time alerts, enabling your team to quickly detect and resolve issues before they escalate.