Eliminating the downtime risk with
24/7 proactive monitoring
We monitor your infrastructure 24/7 to keep 100% UPTIME, so it is always secure and available to your clients.
Our customized
24/7 Monitoring Solution
1
Monitoring System Design
The experienced solutions architect gathers the requirements and assembles the best monitoring technologies to design a comprehensive monitoring solution.
2
Monitoring System Set-Up
Our monitoring team sets up the initial monitoring environment, configuring any required applications and tools.
3
24/7 Monitoring
The NOC Team monitors the infrastructure 24/7 with 3 engineers in 8-hour shifts.
4
Incident Management
In case of an alert, the monitoring team provides Tier 1 support and executes the relevant procedures. Additionally, the team builds and establishes incident management policies for future alerts.
5
Risk Mitigation
After an incident, we create reports and documentation for better incident management, prevention, and prediction. In addition, our reports contain suggestions for future infrastructure improvements.
Your NOC Team
NOC Manager
Responsible for the design, set-up and continuous improvement of your Monitoring Environment, the Monitoring Expert ensures all your policies, tools and automations are implemented and running smoothly.
NOC Engineer
With several monitors and dashboards on our NOC Room Screens, the NOC Engineer is highly responsive to any alerts or incidents that affect your uptime, performance or security.
How it works
1
24/7 Monitoring
With 8-hour shifts and 3-member teams, there isn’t a moment in the day your infrastructure isn’t fully monitored. This way, we respond promptly and manage any potential incidents.
2
Monitoring Dashboards
To make your monitoring environment as accessible, automated, and updated as possible, we use dynamic dashboards to measure your uptime, security, backups, and performance across channels.
Your Future
Monitoring Environment
