“Invest in relationships. Not always will you get business immediately. That doesn’t mean you don’t build them. Keep understanding their issues, keep updating them about your progress. More often than not, they will give you business.” — Saurav Chawla, Co-Founder, OkayGo.
Summary
Saurav Chawla, co-founder of OkayGo, emphasizes the importance of building and investing in relationships within the industry to foster growth and empathy in entrepreneurship.
Highlights
🤝 Building relationships is key for founders to connect with clients and partners.
📈 Flexibility in business strategies is crucial, especially during unexpected challenges.
💡 Empathy towards workers and clients enhances understanding and support.
🚀 Scaling up requires a robust team and technology to handle growth.
⏳ Patience is essential; success doesn’t happen overnight.
🔍 Continuous feedback from workers helps improve services and products.
🌍 Focus on understanding the broader impact of your business on the community.
Key Insights
🤗 Invest in Relationships: Establishing strong connections with clients leads to long-term business opportunities. Building rapport can result in trust and future collaborations.
🔄 Adaptability is Vital: Startups must pivot and adjust strategies according to market changes, such as those brought on by the pandemic. Flexibility can uncover new opportunities.
💖 Empathy Drives Success: Understanding the challenges faced by blue-collar workers and larger businesses fosters a supportive environment and can enhance overall satisfaction.
🏗️ Team Building is Crucial: Hiring the right talent and creating a cohesive team is essential for any startup’s growth. A strong team can drive the vision forward effectively.
📅 Embrace Patience: Entrepreneurs face numerous ups and downs. Cultivating patience helps navigate through the tough times and keeps focus on long-term goals.
📣 Feedback is Essential: Regular communication with users provides valuable insights into improving products and services, ensuring they meet real needs.
🌱 Community Impact Matters: Understanding and addressing the needs of the community can lead to a more responsible and sustainable business model.
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